Frequently Asked Questions

Tour Info

Our tours are designed with your unique interests in mind, blending Scotland's rich history and heritage with breathtaking landscapes. Learn more about what makes our tours special and how we cater to diverse interests with our custom offerings.

Preparation

Prepare for your journey through Scotland with us. Here’s what you need to know about getting ready for your adventure, from what to pack to how to get the most out of your tour.

Policies

Our policies are designed to ensure that your experience is not only enjoyable but also responsible and respectful towards the natural and cultural heritage of the Highlands.

Tour Info

Each tour includes luxury transportation, expert guidance by knowledgeable drivers, and visits to iconic locations such as Loch Ness and various historical sites. Additional add-ons like distillery tours and private tastings can also be included based on your preferences​​.

We recommend bringing weather-appropriate clothing, comfortable walking shoes, a camera, and personal items like sun cream and water. We provide additional clothing and umbrellas for unpredictable weather conditions​​.

Yes, responsible drinking is allowed on our tours. We aim to enhance your experience by allowing you to enjoy a dram of whisky or other beverages as you explore the Highlands​​. We will also provide water and small snacks in the van for travelling.

Yes, there will be opportunities to make purchases during the tour, especially at distilleries, gift shops, and local artisan markets. We encourage supporting local businesses and crafts​​.

Travellers under the age of 18 must be accompanied by a parent or guardian. We aim to make our tours family-friendly and ensure a safe and enjoyable experience for all ages.

Please note that some of our tour locations involve walks on uneven ground and narrow spaces within castles. While we strive to accommodate all guests, accessibility may vary by location. However, participation in any activity is optional, and our guides are here to provide alternatives where necessary.

Entry fees are not included in the tour price. This allows our guests the flexibility to choose which attractions they want to enter or skip according to their interests and budget.

Mobile reception can be very poor in some remote areas of the Highlands. We recommend preparing for limited access during the tour and enjoying the disconnect to fully immerse in the experience.

We encourage our guests to share their tour experiences on social media! If you capture any memorable moments, feel free to post them and tag us. Additionally, we may take photographs during the tour for our marketing purposes, but we will always ask for your consent before sharing images where you are recognizable.

Preparation

Yes, reservations are required to ensure availability and to tailor the tour to your specific interests. We recommend booking as early as possible to secure your preferred dates​​.

Dress for varying weather conditions. Layered clothing, a waterproof jacket, and sturdy footwear are advisable due to the often unpredictable Scottish weather​​.

We do not allow children on the tour. The minimum age to participate is 16, and anyone under 18 must be accompanied by an adult.

We accept various forms of payment including credit cards, bank transfers, PayPal and cash. Full details are available during the booking process​​.

Policies

Cancellations made up to 30 days before the tour are fully refundable. Cancellations within 30 days may incur a fee (up to 50%). Please refer to our detailed terms and conditions for more information.

We are committed to practicing responsible and sustainable tourism. This includes using hybrid and fully electric luxury vans for transportation to reduce our carbon footprint and working in harmony with local communities to preserve their heritage and environment.

We specialise in providing personalizsd experiences and can comfortably accommodate groups ranging from 1 to 5 people on tours, 1 to 6 for golf course transportation. Our luxury vehicles are designed to ensure optimal comfort and intimacy for both smaller parties and groups up to eight, allowing us to offer a tailored and exclusive tour experience. This setup is perfect for families, friends, or special interest groups looking to explore the Scottish Highlands together.

Have a question?